Take control of your customer waitlist and reservations

Waitly will make your customers feel like a priority while they wait, freeing you up to focus on what matters most: providing the best service possible.

Waitly Waitlist on Ipad mini

A wait that doesn't feel like a wait

Your customers can join your waitlist either virtually or by speaking with a staff member. Give them the chance to do other things, then send them a text when it’s their turn—it really is that simple!

Waitlist on iphone
Reservations on iPhone

Let your customers book online

Set your restaurant’s capacity and booking hours, and let guests find a reservation time that works best for them. We’ll send reservation reminders to make sure they show up.

Personalize customer messages

Customize your messaging so your guests feel like a priority, even when there are people ahead of them. Two-way messaging lets your guests stay in touch with you while they wait.

Do more with Square

Every customer that’s added to your waitlist will be synced to your Square dashboard and many other features.

Square Waitlist Terminal

Companies who trust Waitly with their waiting customers

Great Wolf Lodge Logo
The Pioneer Woman Logo
Sixty Six Grill Logo
P-Town Pizza
Rebecca's Bistro
Hacienda Real Logo

Good things come to those who Waitly

1 %
Reduction in Wait times

Reduce your wait times simply by being more organized.

1 %
Increase in Customer satisfaction

First impressions are important. Give your customers freedom while they wait. Satisfied customers spend more.

A great experience for our customers and yours

4.9 out of 5.0


Flexible plans to meet your needs

Join the thousands of companies that already use Waitly