Take control of your customer waitlist and reservations
Waitly will make your customers feel like a priority while they wait, freeing you up to focus on what matters most: providing the best service possible.
A wait that doesn't feel like a wait
Your customers can join your waitlist either virtually or by speaking with a staff member. Give them the chance to do other things, then send them a text when it’s their turn—it really is that simple!
Let your customers book online
Set your restaurant’s capacity and booking hours, and let guests find a reservation time that works best for them. We’ll send reservation reminders to make sure they show up.
Personalize customer messages
Customize your messaging so your guests feel like a priority, even when there are people ahead of them. Two-way messaging lets your guests stay in touch with you while they wait.
Do more with Square
Every customer that’s added to your waitlist will be synced to your Square dashboard and many other features.
Companies who trust Waitly with their waiting customers
Good things come to those who Waitly
Reduce your wait times simply by being more organized.
First impressions are important. Give your customers freedom while they wait. Satisfied customers spend more.
A great experience for our customers and yours